VIDEO: Tom Burton talks with Kerry Purcell, the Managing Director for IBM Australia and New Zealand, about what government can learn from big business on digital transformation. Tom: Just talking then about the lessons or learnings from the commercial world, we’ve seen big companies like Telstra, Westpac and others really…
VIDEO: Tom Burton talks with Kerry Purcell, the Managing Director for IBM Australia and New Zealand, about the complexity of delivering customer-focussed solutions in government. Tom: The challenge of the citizen dealing with all these agencies, federal, state, local, how does government start to approach that problem? A problem if…
If the public sector is to achieve the task of innovation, integration and improvement in social services, we must learn from our social policy experience, writes Dr Pradeep Philip, secretary of the new Victorian Department of Health and Human Services, and his chief of staff, Dr Vishaal Kishore. The Victorian…
Let’s do away with the term “central agency” argues the head of the Victorian Public Service during the state’s first Public Sector Week. Chris Eccles reimagines the centre as a unifier of intelligence, rather than an autocratic overlord. My observations today are informed by a diverse career over 30 years…
Dr Karl went rogue this week, upsetting Treasury’s first big foray into digital engagement, but injecting some much needed real opinion into the Challenge of Change campaign. Is this an engagement lesson that departments can learn from? Joe Hockey’s conversation about our economic future went off script this week, when…
Employing randomised trials to drive policymaking is gaining traction overseas. Labor’s Andrew Leigh makes the case for Australia — and calls for more innovation in the public sector. Governments should use more randomised trials in policy development, according to federal Labor frontbencher and former economics professor Andrew Leigh. Randomised trials…
The Mandarin hosted an impromptu debate on innovation in the public sector at our official launch in Canberra last night. Is it bureaucrats or ministers who are risk averse? Public servants must speak truth to power, former Sydney lord mayor Lucy Turnbull urged at a launch for this esteemed publication…