How government agencies can achieve digital transformation

By The Mandarin

June 6, 2017

Transitioning to more comprehensive digital solutions requires the right mix of technology and support. Choosing the right provider is crucial to achieving a smooth transition and extracting the benefits of digitisation.

The Federal government’s Digital Continuity 2020 Policy means government agencies are working hard to meet the needs of the emerging digital era. The policy, as well as business-as-usual operations, means that agencies need to make information accessible electronically while maintaining strict data security.

Digitisation is about more than just turning paper-based documents into scanned files. Citizens are accustomed to accessing information and conducting transactions in real-time, around the clock, from anywhere. Agencies need a holistic digital strategy to deliver speed, agility, accessibility and mobility, along with security and efficiency.

The right strategy can help agencies capture key data to provide them with greater insight into the way they work, what citizens need and when they need it. The possibilities range from electronic procurement and invoicing to monitoring citizen feedback and providing relevant information at the click of a button.

Even something as simple as optimising print processes can deliver significant cost savings and efficiencies to organisations. This includes everything from right-sizing the document output fleet according to actual needs, to supporting sustainability goals through environmentally-friendly hardware and workflows.

When choosing a supplier to support these needs, government agencies should look for four key hallmarks:

  • Comprehensive digitisation solutions to help the agency intelligently extract information from paper documents and place it into a wide range of digital systems
  • Managed services and planning processes to help meet a wide range of objectives, including improving efficiencies, reducing costs and increasing sustainability
  • Country-wide support network that offers a range of professional services and a successful track record of supporting government agencies across Australia
  • Full integration across all solutions to help bring the agency closer to a paperless work environment.

The Australian government recently appointed Konica Minolta to its new Major Office Machines (MOMs) panel, which aims to provide more competitive purchase, lease and maintenance costs on office equipment for all government departments and agencies, in line with their digitisation initiatives.

Konica Minolta’s success in being selected as one of the representatives on the panel was backed by its proven performance to deliver and support print solutions and services to the government. With over 20 years of experience in providing high quality print solutions to the public sector, Konica Minolta shows great ability in meeting the sector’s changing requirements, including support of the government’s digitisation and sustainability objectives.

In an environment of significant fiscal pressure, government agencies must achieve value for money and sustainable procurement. As part of the MOMs panel, Konica Minolta is best positioned to assist agencies in the change to document management and rapid digitisation. Agencies can access a range of products and services available under the new MOMs panel, from content and document management solutions to web experience management, that are directly relevant to the government’s digitisation objectives. In addition, Konica Minolta’s internationally recognised environmental and sustainability initiatives strongly align with the needs of government agencies. Working closely together, the company’s devices and business processes are designed to lessen the impact on the environment and the communities in which they operate.

As recognised by the MOMs panel, Konica Minolta leads the way in integrated, networked hardware and software solutions. To help meet the ever-increasing challenges of the digital environment, Konica Minolta constantly adds new products and services, and continues to further refine existing offerings to help government agencies achieve best value for money. Working with a government recognised supplier like Konica Minolta helps agencies reach their digitisation transformation goals in an efficient, sustainable, manner.

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