Consumer protection

Advocacy organisations will become “designated complainants” of price gouging and fast-tracked decisions will be made in just 90 days.

The Telecommunications Industry Ombud asks Treasury for the role of hearing complaints about digital platforms.

Influencers’ posts may constitute marketing if they mention any product claiming to remove toxins, relieve pain or reduce inflammation.

The popularity of alternative dispute resolution (ADR) looks set to increase as excessive and ever-increasing court backlogs continue to delay access to justice. Most Australian courts already have statutory powers to refer cases to mediation and some regulations make the process mandatory. But how can anyone involved in mediation – or in mandating the process […]

A total of 3,093 home buyers grants achieving a near-record $6 million were paid by the Western Australian government in 2020-21.

Always driven to achieve, an eager university graduate stepped into her own, honed her skills and embraced community at the ACCC.

Almost two years on, the government has yet to implement 44 of Hayne’s recommendations and turned its back on five key reforms.