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Stakeholder engagement


Zen and the ‘wicked problem’ of AI and digitalisation

Zen and the ‘wicked problem’ of AI and digitalisation

  • Communications & Technology

The characteristics of digitisation generally and AI specifically inherently introduce wicked problems, and require systems solutions. Go with the flow.

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By David Schmidtchen

May 15, 2024
Read more

Latest


Regional education commissioner to research keeping regional kids in Year 12

Regional education commissioner to research keeping regional kids in Year 12

May 2, 2023

By Anna Macdonald

  • Education

The report will identify ways to keep RRR Year 12 students in school and contain examples of how senior school subjects are delivered.

BiiG workshop offers public servants teachable moment about representation and inclusion
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  • Insights and analysis

BiiG workshop offers public servants teachable moment about representation and inclusion

April 28, 2022

By Melissa Coade

  • Federal

‘I cannot see any of that and I cannot use your electronic device. It is not accessible,’ said the BiiG attendee. So she got up and left.

A new frontier in managing risks in government – from reaction to strategic decision-making
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A new frontier in managing risks in government – from reaction to strategic decision-making

April 27, 2021

By FPL Advisory

One of the constant challenges in the public sector is navigating the complexities of the overlaying political environment without being blown off course or forced into a chaotic, reactive operating stance. Now, more than ever, the public sector is facing increasing government risk because government is remaining focussed on short term issues driven by the […]

Why businesses are pushing for COVID-safe temporary changes for virtual meetings to become permanent

Why businesses are pushing for COVID-safe temporary changes for virtual meetings to become permanent

November 25, 2020

By Chris Woods

  • Communications & Technology

Despite calls for Australia to get ‘in line with the 21st century demands on organisations’, submissions, commentary and incidents throughout the year highlight substantial issues concerning stakeholder engagement through virtual meetings.

How engaging are you? McKinsey’s three steps for better stakeholder management
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  • Insights and analysis

How engaging are you? McKinsey’s three steps for better stakeholder management

June 24, 2020

By Victoria Draudins

  • Editors' Picks

Victoria Draudins discusses what makes some organisations better than others at good stakeholder engagement.

Driving voluntary behaviour change in a rural community: lessons from the Wharekopae river rehabilitation project
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  • Case studies

Driving voluntary behaviour change in a rural community: lessons from the Wharekopae river rehabilitation project

February 21, 2020

By David Donaldson

  • Case studies

A community-centred project in NZ is helping rehabilitate a polluted but popular swimming river. Working collaboratively with farmers and addressing funding issues has seen widespread voluntary buy-in to fix up a treasured community asset.

How putting the community at the centre of the Dandenong Creek restoration project pushed Melbourne Water to new solutions
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  • Case studies

How putting the community at the centre of the Dandenong Creek restoration project pushed Melbourne Water to new solutions

February 12, 2020

By David Donaldson

  • Case studies

Melbourne Water’s award-winning makeover of Dandenong Creek not only broke with tradition in ‘daylighting’ a piped waterway, but made the community a core stakeholder in planning it. Project lead Sarah Watkins on what made it a success — and why you shouldn’t be afraid of the public.

Once more unto the socials: NDIS chief stays on Twitter, enjoys minister’s ‘absolute confidence’

Once more unto the socials: NDIS chief stays on Twitter, enjoys minister’s ‘absolute confidence’

November 15, 2019

By Stephen Easton

  • Communications & Technology

Rather than bunker down and abandon Twitter, Hoffman has quickly opened a new official account — @ndisceo — and addressed the issue in three opening messages.

How business leaders can get along with government, according to a parade of ex-premiers

How business leaders can get along with government, according to a parade of ex-premiers

September 19, 2019

By Stephen Easton

  • News

Business leaders mainly have themselves to blame if they feel governments don’t understand their perspectives or listen to their concerns, according to a group of high profile Australians and New Zealanders who generally need no introductions in the corridors of power.   Are their problems in the relationship between governments and the private sector?   […]

Incremental reform now, 'real cultural change' later: why the APS has two reform projects

Incremental reform now, 'real cultural change' later: why the APS has two reform projects

November 20, 2018

By Stephen Easton

  • Career Advice

While the Australian Public Service Review panel works on a list of public recommendations to flesh out its five-point “vision” for the high-performance bureaucracy of

DTA ties the knot with ICT industry peak body, agrees to teamwork and cross-promotion

DTA ties the knot with ICT industry peak body, agrees to teamwork and cross-promotion

March 15, 2018

By Stephen Easton

  • News

The Digital Transformation Agency has signed a memorandum of understanding with the Australian Information Industry Association, promising closer collaboration with members of the industry group and promotion of its events and activities.

The public service warms to renewal

The public service warms to renewal

January 30, 2018

By Mark Evans

  • Features

Public trust in government is cooling, surveys show. Senior public servants are watching this and planning how to rejuvenate their organisations to engage with public persuasion, to see through their customers’ eyes, and broaden the axis of trust and policy learning.

Trust, privacy and accessible data: can you really have it all?

Trust, privacy and accessible data: can you really have it all?

September 27, 2017

By Julian Bajkowski

When The Mandarin’s executive learning seminar series on information governance and digital transformation landed in Adelaide, it became very clear states have differing imperatives and drivers for change. Here’s what went down…

Digitally transforming NSW: what public sector executives really think

Digitally transforming NSW: what public sector executives really think

September 11, 2017

By Julian Bajkowski

In mid-2017 The Mandarin’s executive learning seminar series on digital transformation information governance hit the road, starting in Sydney, candidly revealing real-world challenges and urgency for change.

 

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Use AI to power up – but ignore privacy risks at your peril
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Managing climate risk: Insights from global legal trends and government initiatives
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