David Hazlehurst

More than 500,000 Centrelink and Medicare claims have been processed and removed from the overall backlog in just 10 weeks.

KPMG argues the government makes its own problems as ossified probity and procurement processes only compound longstanding problems.

Services Australia has now vowed to “be bold” when it comes to giving underperforming tech vendors the sack.

The late Damian West PSM was one of three distinguished mandarins recognised last week with the highest national award by IPAA.

Tech-savvy Services Australia boss David Hazlehurst to hit the ground running with key digital network upgrade.

Here’s a round-up of the most powerful mandarins to feature in this year’s Movers & Shakers list.

Cleaning out of the cultural rot continues as seasoned tech transformation practitioner David Hazlehurst is picked to lead the overhaul.

Apiarists are the latest to get digital export certificates that delete onerous paperwork and the tyranny of customs clerks.

Key APS appointments to the myGov Audit have been made public, with some founding DTO talent lured back to the federal fold.

The Digital Transformation Agency’s third permanent chief executive wants it to be “a start-up that operates effectively in government” and acknowledges it still has to

APS leaders have been pushing innovation for the past decade, as the term has become more clearly defined through a specific set of skills and methodologies. David Hazlehurst argues these must become second nature to public servants, before the enthusiasm wanes.

The yearly round-up of innovative activities promoting new ways of working in the Australian Public Service shows the momentum behind the quest for new approaches to public service continued to build momentum in Canberra over 2016.