Joshua Gliddon

The potential positives of artificial intelligence and automated decision-making are numerous, but human design and oversight are necessities.

While the Therapeutic Goods Administration works quickly to review new medicines, the funding process post-review needs streamlining.

Australia lags behind other nations when it comes to access to new life-saving and innovative medical treatments.

For government, building a redress scheme to right past wrongs and provide justice to vulnerable members of the community isn’t just about handing out money and leaving it at that. Today, redress schemes take a holistic approach, combining looking after the physical and mental health of the people affected, along with ongoing counselling – as […]

When the pandemic hit in early 2020, we were all sent home and had to pick up the pieces from there. For many organisations this was a real challenge; staff needed computers and phones, and the systems had to work as well remotely as when everyone was gathered in the same location. This led to […]

Sometimes people don’t know what they want to read, but they know they want to read something, and preferably something they like. For Casey Cardinia Libraries, a network of public facilities made up of eight libraries in Melbourne’s South-East, COVID created an opportunity to reinvent not only how it delivered services to its 135,000 active […]

To address its procurement problems, Defence needs to make several shifts in culture and make-up, experts say.

Australia is limited on how much it can produce at home, putting pressure on Defence’s already stretched budget across acquisition, sustainment, workforce and operations.

Agile probably isn’t the first word coming to mind when thinking of the public sector. Too often departments and agencies are saddled with unresponsive, archaic systems and processes but the pandemic changed all that. Now taxpayers are demanding fast, responsive, and real-time digital interactions with government mirroring the relationships they have with other organisations outside […]

In the wake of increasing cybercrime, awareness and security are keeping pace. But growing tensions around the world are making an impact.

The federal government is working on a “portable, safe and secure” national digital ID program. But what will it take to truly defeat fraud?

Data is growing faster and faster, and it’s easy to fall behind on managing this explosion. A modern data management solution holds the key to better security, improved cost control and superior services for citizens. By 2025, it’s estimated humanity will produce 463 exabytes of data every day – the equivalent of nearly 213 million […]

Data sprawl is a real problem for government. By connecting data sources, centralising, and then getting rid of what’s not needed, along with automation, agencies can set themselves up for the future and deliver better services to taxpayers. If the pandemic has taught us anything, it’s that taxpayers are now demanding government provide services comparable […]

The last few years have been challenging for Australia and its citizens. We’ve had devastating floods and fires, the ongoing pandemic and now what seems like constant change and volatility from macro economic factors. In emergency situations, citizens rely on government agencies and departments for help both at the response and recovery phase: providing vital […]

Citizens have high expectations for government services, but agencies and departments are, according to PwC Australia’s Citizen Survey 2022, falling back into pre-pandemic delivery models. In fact, the PwC survey found citizens are less likely to agree governments are exceeding their requirements in 2022 as compared to the same time last year. It’s for this […]