Partner Content

Nothing. The leader’s job should be complete before the emergency arises. Prescience, foresight, risk management. It is preparedness for you and your team.  I learned the lesson when deployed with Australians on a peacekeeping mission – Australian soldiers in the most mined county in the world with French aviators, German medical staff, and three hours away from the nearest hospital in Thailand.  What could possibly go wrong? Our first casualty was a soldier hit by a motor vehicle. The hardest thing I had to do was sit on my hands and not get involved. It was traumatic, for me as […]

In a 1979 interview with Ray Bradbury, the acclaimed science-fiction author lamented that he was often asked to play the role of futurist: “People ask me to predict the future when all I want to do is prevent it. Better yet, build it. Predicting the future is much too easy, anyway. You look at the people around you, the street you stand on, the visible air you breathe, and predict more of the same. To hell with more. I want better.” While the Defence Strategic Review (DSR) can’t predict the future, it does nonetheless chart a course for better. Unfortunately, […]

No doubt the environmental benefits of low-or-no-emissions driving are critical. Having said that, we don’t buy a car purely for what it is. Who it is matters just as much – the characteristics and capabilities that set it apart. The emotional connection forged between car and driver. An electric platform presents possibilities for manufacturers to reshape automotive architecture and rethink what a car can be. Read on to discover how this could lead to a car that captures your heart as well as your mind. Your vehicle could become the most dependable member of your crew. A range of brands […]

During the last few months, it has been highlighted the extend to which the federal public sector has been compromised by the consulting industry. In order to continue delivering the quality and effect that Australians expect, it will need to rebuild capacity, capability, and trust. This won’t be a simple, quick journey. Buyers will need to make a conscious, and active, choice across the federal and state public sectors as all parties work to remedy the current situation. It will require behavioural change, and policies to encourage that change. By reading this policy paper ‘Building a competitive Australian advisory industry’, […]

Today’s citizens live in a world of effortless digital experiences. They expect information to be easy to find, and for services to meet their specific needs.  And when they do need help – they want it to be available instantly. These expectations have been forged by interactions with banks, retailers, and other ecommerce providers, but they apply to all service providers – including public sector agencies. Public sector leaders are no strangers to meeting citizen’s rising expectations for effective and innovative services, but traditional change methodologies that take years to deliver results no longer satisfy demands for rapid change. At […]

In September 2023, Complexability, in collaboration with The Cynefin Co and The Griffith Centre for Systems Innovation,  and 100 others engaged in a series of events over a week to explore contemporary social and organisational challenges and issues through the lens of complexity. The Essence of Complex Systems Fundamental to deliberations was the work of Prof Dave Snowden, Chief Scientific Officer, The Cynefin Co. In complex human systems, understanding emergence and embracing uncertainty is critical, with resilient organisations being those with the capability to embrace the unexpected. Starting journeys with a sense of direction, and not having all the answers […]

Secure All Endpoints, Increase Productivity With hybrid work, governments and organisations need to find a balance that enables workers, keeps them secure, and maintains their privacy, all while still meeting regulatory requirements. With the right UEM solution, organisations can accomplish this while maintaining granular control and the visibility needed to secure all endpoints. Download the checklist to discover why you need UEM to secure your digital workplace. BlackBerry UEM Enable secure productivity across an increasingly remote digital workplace with unified endpoint management (UEM) and policy control. Organisations are addressing new use cases to maintain and improve their security posture. UEM […]

When we think of BlackBerry, our minds commonly turn to the devices that shaped smartphones. Today, BlackBerry is more than a phone. It supports businesses and Governments in new and exciting ways, powering more than half a billion devices around the world. “In the background, we’ve had changes,” Byron Shaw, managing director of BlackBerry Cybersecurity ANZ, explained to The Mandarin. “The company’s morphed.  BlackBerry is very different to the BlackBerry many people know.” BlackBerry today provides automotive analytics, asset tracking, real-time operational insights, and cybersecurity. For government clients, it is the cybersecurity services that are a critical offering –   and […]

The exponential growth of data from an increasingly online world is overpowering traditional intelligence gathering and investigative techniques and requires the harnessing of AI-driven technology innovations to fight back against growing threats. State actors are exploiting this explosion in the volume and complexity of data to wage misinformation campaigns and foreign espionage on social media platforms. Drug and human traffickers are using the dark web to co-operate, and criminal gangs are unleashing fraud and money laundering activities affecting both the private and public sector. Fivecast, a digital intelligence solutions company headquartered in Australia and operating globally, argues the “force multiplier’’ […]

As the digital world becomes more accessible and people move more of their lives online, Open-Source Intelligence (OSINT) is emerging as an invaluable primary intelligence source across law enforcement, defense intelligence, national security and corporate organizations worldwide for a broad range of use cases. Request the white paper to learn about advancements in data collection and risk detection frameworks driven by AI and deep learning and how OSINT is being applied to selected use cases including: Ideologically or religiously motivated violent extremism Organised crime Security vetting and insider threat detection Global supply chain risk management Download the whitepaper now.

Large-scale cyberattacks have rocked the public and private sectors of Australia in recent years. While these attacks have caused everything from data loss to hospitals being forced to cancel surgeries, there is no sign of them letting up. With critical infrastructure such as healthcare, energy, education, and government agencies under threat, cybersecurity has been elevated to a national security issue with a clear directive for industry to establish Zero Trust architectures. Ping Identity’s Executive Brief focuses on the central role of Identity in delivering that path to Zero Trust. Continue reading to learn more about: Common identity challenges within Federal Government […]

For the past three decades Datacom has acted as the first point of contact for millions of customers on behalf of companies and government agencies and advised hundreds of businesses on how to transform their customer experiences – now MD Stacey Tomasoni shares how the service industry has evolved in 30 years and what’s on the horizon. Right now is an incredible time to be involved in the world of customer experience. Companies and the consumers they serve are grappling with the pace of change and the continual demand for answers and information, and in many ways it’s the service […]

Insights from 28,000 citizens globally, including thousands in Australia and New Zealand, reveal what they expect from digital government service delivery. What are customers’ attitudes toward government services and data-sharing? How have they changed since the pandemic? Download the full report to find out: The link between citizen trust and quality of service delivery What customers want to see in the next stage of digital government How to earn permission to personalise services and deliver them proactively

According to our research, regulators have a good awareness of the benefits that good use of data can deliver. And across Australia and New Zealand, there are some great examples of innovative regulators using data to achieve better regulatory outcomes and make it easier and less costly for people and businesses to comply. We recently undertook a survey and qualitative interviews and found that just about every government regulator is striving to get better insights from their data to achieve better outcomes for the community. The research helped answer: How are different regulators making better use of data? What improvements […]