Partner Content

Swift Digital has worked successfully with the Australian government and public sector for over 20 years. During this time, they have worked with many departments to help them send newsletters and emails that are effective, engaging and meet KPI targets. Kimberley Key, Swift Digital’s Production and Onboarding Manager, sat down with their design and deliverability […]

Changing your email service provider, or ESP, as they are more commonly known, is not uncommon. It might be that you have grown out of your current provider, or you just aren’t getting the service and support you need. That’s normal. Moving to a new provider, whilst not always complex, can bring about its challenges. Swift […]

The National Anti-Corruption Commission’s main focus will be on public servants and government procurement contracts, rather than politicians, when it begins operations mid-year if the experience of state integrity bodies is repeated at the federal level. ArcBlue, a leading procurement and supply chain consultancy, has warned public servants to get ready for the new body […]

A future where nature is valued, just as roads and highways are, holds the key to more resilient cities, sustainable development, and improved liveability. Far from invisible is the blue-green infrastructure so inherent with our natural surroundings. This nature-based infrastructure has, in the past, been side-lined in favour of built form superimposing over our landscapes.  […]

The figures don’t lie, Australia’s Public Servants often want out. Not of the service itself, but their current role. Nor is it just the public sector. Australia hasn’t faced the “Great Resignation” to the extent seen elsewhere, but job-hopping is rampant. According to APS data 32% of APS employees want to change jobs inside 12 […]

Even as the horrific death toll in Türkiye and Syria from the earthquake in February was still rising, scandals and blame were erupting across the international media. Stories of buildings not complying to standards and allegations of corruption understandably fueled outrage amidst the horror and grief. Yet, sadly, the stories inspired a sense of déjà […]

Do you have the data and tools you need to manage the hybrid workplace for the next generation of public sector talent? Workplace strategy has an important role to play in recruiting and retaining the next generation of public sector talent. Many government organisations are exploring hybrid work to appeal to workers who demand more […]

The Electric Car Discount Act introduced in December 2022 has made electric vehicles (EVs) and plug-in hybrids (PHEVs) more affordable than ever for buyers taking advantage of novated leasing through their employer. Making electric cars potentially cheaper than their comparable petrol models has seen EV demand soar. On the flip side, many potential buyers have […]

For centuries, governments have grappled with how to deliver responsive and accessible citizen services. In today’s world, an increasingly demanding and digitised public expects efficiencies and smooth customer experiences, particularly when using government tech services. They want things to just work, and to do so with ease. The dynamism and challenges of today’s world also […]

Modernising a legacy enterprise resource planning (ERP) system is a major project for any organisation, but for governments looking to transition to a modern cloud-based system these projects involve a significantly higher level of complexity. It is important therefore to consider the key factors required for a successful ERP transformation, and how these can be […]

Government’s digital capabilities are under scrutiny. Demand for online public services is high, and citizens expect easy interactions. Instead, over 50% of Australians must visit more than five government webpages before finding what they need. Many can’t access information in their native language, have trouble understanding the material or have a poor experience on a […]

Making content is often approached in terms of individual projects. You need to produce a webpage, brochure or report, so you focus on the steps and resources you need to complete and publish that particular piece of content. But making great content – that is clear and engaging, and meets both business and user needs […]

The real power of AI is its ability to support, not replace, employees – giving people more time to focus on the parts of their job that rely on uniquely human skills, according to Datacom MD Stacey Tomasoni.  Developments in automated and AI-powered tools and support including the recent launch of ChatGPT, the OpenAI chatbot, […]

People make decisions based on data. If we present data correctly, and in a way that focuses on the main issues and messages, we can better inform those decisions – especially if the decision maker is time-poor. And the combination of data and visuals is powerful.  This guide explains what elements make some infographics and […]