Andrew Hartnett

Everyday life for Australian citizens is becoming increasingly hyperconnected and digitised. So given our rising expectations for streamlined public systems, governments must be future-focused on creating an environment that meets our value, security and privacy obligations – all while keeping pace with citizens’ digital expectations and experiences. We’ve already seen major overhauls to public transport systems across the country – most recently, the Victorian government selecting a new ticket operator for the state’s Myki system in order to ”make sure the myki system is more efficient and effective over the coming years”. Given the sweeping challenges of upgrading or indeed […]