artifical intelligence


Use AI to power up – but ignore privacy risks at your peril
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Use AI to power up – but ignore privacy risks at your peril

There is little doubt that commercially available artificial intelligence (AI) tools are transforming the way that people work. They can make tasks quicker and cheaper, and draw from more extensive information sources to give more accurate and detailed results and insights. Many Australian public servants also recognise the benefits that can flow from use of these tools, including increased efficiency, enhanced decision-making, improved customer experience and more efficient resource management. Research by the Department of the Prime Minister and Cabinet last year found that the Australian community expects a higher standard of care, more tailored and personalised services, and greater […]

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Choosing the right use case for Generative AI in government
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Choosing the right use case for Generative AI in government

Generative AI: The Dream The increasing availability of compute power and vast data holdings has allowed generative AI to evolve from simple, deterministic algorithms to complex probabilistic models. It has quickly demonstrated exciting human-like abilities to understand natural language queries, respond with helpful data analysis, and generate entirely new audio-visual content, creating opportunities for the government to reshape how they deliver high-quality services safely and personalise customer experiences. The Despair Like all statistical and machine learning techniques, the efficacy of generative AI is dependent on the volume and quality of data fed into it. There is an inherent tension in […]

Aerial imagery adds new dimensions to mitigating disasters and speeding recovery
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Aerial imagery adds new dimensions to mitigating disasters and speeding recovery

Aerial imagery can play a key role in helping mitigate the growing threat of natural disasters in addition to providing crucial information to assist emergency responses to catastrophes like the 2019/20 bushfire crisis and the 2022 floods. In its 2023 report Future Proofing Australia’s Resilience, the Insurance Council of Australia predicted that costs associated with extreme weather events were projected to double by 2050 as bushfires, cyclones, and floods increased in severity and frequency.   Daniel Paull, executive vice president and general manager of Nearmap Australia and New Zealand said with high-cost catastrophic events likely to impact communities at least […]

Decision Intelligence gives governments the edge in fighting fraud
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Decision Intelligence gives governments the edge in fighting fraud

Technology that can quickly combine and analyse billions of disparate pieces of data into a “single source of truth” is helping authorities fight back against sophisticated criminals and simultaneously improving the speed and efficiency of government decision-making. Known as Decision Intelligence, its ability to draw together enormous tracts of internal and external data into a single trusted source has been used by the British Cabinet office and the Australian Government to trace sophisticated networks and crack down on fraud in government programs. Imam Hoque, a co-founder of London-based Quantexa, said demand for the company’s Decision Intelligence Platform and related solutions […]

Challenges and opportunities in today’s media landscape: A first look into Streem’s 2023 report
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Challenges and opportunities in today’s media landscape: A first look into Streem’s 2023 report

Australia’s shifting media landscape presents both challenges and opportunities for the public sector going into 2024. Driven by rising fears of misinformation and a growing desire for diverse perspectives, the Australian public expects more from the news and entertainment they consume.  Streem’s 2023 State of Australian Media report explores the five major trends shaping the media landscape today. For public sector leaders, these insights can act as a compass guiding policy decisions in the new year. Here are some key takeaways from the report.  Changing news consumption in 2023 The Australian public still turns to the news as a key […]

Did someone drop a zero? Australia’s digital economy budget spend should be 10 times bigger

Did someone drop a zero? Australia’s digital economy budget spend should be 10 times bigger

  • Communications & Technology

The federal budget for 2021-22 promises A$1.2 billion over the next six years to support the Digital Economy Strategy, a plan to make Australia “a leading digital economy and society by 2030”. The Digital Economy Strategy proclaims We are well placed to be a leading digital economy and have strong foundations, but many countries are […]