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Report: GenAI – The trust multiplier for government
As conversations about how artificial intelligence (AI) can be used in different industries continue, insights about citizens’ thoughts around how it can be used by the public sector are extremely important. Salesforce and BCG have collected insights from 4,800 respondents from Australia and New Zealand and 18+ global experts in an effort to understand citizens’ perspectives around how adopting GenAI responsibly can improve government service delivery and increase trust. They have compiled their finding into their latest Trust Imperative report ‘GenAI: The Trust Multiplier for Government’. In this report, readers will learn: