Conflict Influencer Masterclass Melbourne

Have you ever been in a situation that escalated from 0-100 in a matter of minutes? These situations can be psychologically unsafe and cause significant trauma.

Designed to tackle the most challenging behaviours in human interactions head-on, this Masterclass will provide participants with a comprehensive toolkit to calmly navigate high-conflict scenarios with confidence.

Whether you work with high conflict and aggressive and challenging behaviours from clients, staff, peers or supervisors, the Conflict Influencer Masterclass will empower you to understand the dynamics at play and respond effectively to defuse conflicts and foster positive outcomes. This transformative training will take a deep dive into the intricacies of handling the most difficult interactions, particularly with those who may have high-conflict personalities, whether client-facing or internal in the workplace. An absolute must for public services dealing with the public, internal People divisions and complaint handling bodies!

About the Presenter:

Megan Hunter, MBA, is co-founder and CEO of the High Conflict Institute along with author and speaker, Bill Eddy, LCSW, Esq. who developed the high-conflict personality theory.

Megan has successfully trained professionals across a wide spectrum of industries, including Australian public service agencies, in the U.S. and eight countries.