As conversations about how artificial intelligence (AI) can be used in different industries continue, insights about citizens' thoughts on h...
Resource library
While experiencing high Capital Expenditure and an increased cyber risk, an Australian government healthcare agency needed to implement a ne...
With all the advancements the public services go through, accessibility still remains to be at risk for many diverse groups in New Zealand. ...
Public services aren't always designed with the diverse citizen's needs in mind, which creates frustration. Improving these services is the ...
We can identify exponential technology as technologies that double, or deliver an exponential increase, in performance or speed each year. ...
We are seeing unprecedented levels of investment in public infrastructure in Australia. The management of public infrastructure is a complex...
Many executives and team leaders say that reviewing documents written by their team members is a huge challenge for them. A good writer w...
With the increasing frequency and severity of natural disasters occurring in Australia leading to thousands of households experiencing unpre...
Being an industry that stores a lot of sensitive information, the security community and decision makers in the Australian Public Sector mus...
Australia’s strategic policy has suffered from a crisis of identity for decades. We are not alone in changing political priorities, misman...
As this year comes to a close, public sector leaders may look to the media landscape to help guide policy decisions that they are planning t...
We have seen the rise of artificial intelligence (AI) in many different industries, and it doesn't show any signs of slowing down in the fut...
The last few months have highlighted the extent to which the federal public sector has been compromised by the Big players in the consulting...
With the Public Service now mandating flexible and remote work as an employee choice, the pressure is for agencies to make sure they have wh...
As the digital world becomes more accessible and people move more of their lives online, Open-Source Intelligence (OSINT) is emerging as an ...
Large-scale cyberattacks have rocked the public and private sectors of Australia in recent years. While these attacks have caused everything...
Insights from 28,000 citizens globally, including thousands in Australia and New Zealand, reveal what they expect from digital government se...
According to research, regulators have a good awareness of the benefits that good use of data can deliver. There are some great examples of ...
Zero Trust has been a topic of discussion in the Australian Federal Government for some time. Although Australia has not yet mandated Zero T...
How Government engages its contractor workforce support is in need of change. Australian Public Service (APS) vacancies are growing signific...
There’s so much to say about our shared ‘experience’ in the last few years. After an unprecedented global shift in how we see eac...
In recent times, there have been significant instances of governance breakdowns, spanning across private enterprises and the public sector. ...
Governments around the world are enacting stronger cybersecurity mandates in which zero trust features as a central theme. But while desire ...
It is hard to find two sectors that have faced more disruption over the last few years than our healthcare and education institutions. Ho...
Adobe’s Government Digital Performance and Inclusion Indicator is a first-of-its-kind scorecard for the digital experience, performance, ...
People make decisions based on data. If we present data correctly, and in a way that focuses on the main issues and messages, we can better ...
Content is everything that goes on a website or page: the words, the headings and structure, the photos and diagrams, the graphs and infogra...
Every day, the correlation between business agility and competitive success grows stronger. Especially now, in the aftermath of a global pa...
Many public sector organisations today are at a turning point as the landscape continues to evolve - growing more dynamic and complex. Bu...
Likely the most serious development this year is an approaching collision of two critical issues in the industry: the continued growth of op...
The volume of data Australian Government Chief Information Officers (CIOs) will manage by 2025 is staggering. IDC estimates that 176 zett...
Advocates frequently hype digital transformation as the panacea for all public sector challenges. From restoring trust in government to ...
The shift to hybrid work and cloud-hosted applications have changed how business resources are accessed. Stuck between a rock and a hard ...
For the past few decades, hub-and-spoke networks have extended the corporate network to remote users and locations, including branch offices...
Phishing has long been one of the most pervasive cyberthreats, and it grows every year. Phishing did not slow down in 2021: the Zscaler T...
For many state and local government agencies, the global health crisis spurred a worst-case communications scenario. Not only were govern...
In the fall of 2022, an independent research firm completed their survey of 1,700 unbiased IT leaders regarding their use of cloud services ...
The last few years have been transformational in terms of network security, with the rise of hybrid cloud and cloud-first IT strategies - as...
After more than a decade in the enterprise, the DevOps trend of blending software development and IT operations has undergone dramatic chang...
Successful government products and services depend on high quality digital delivery, and often public servants are thrown into digital proje...
Most industries are driven by one thing: the desire to innovate faster. Private and public sectors alike now recognise that means quality...
A recent survey conducted by Objective Corporation revealed Australian and New Zealand regulators’ use of technology is just scratching th...
Machinery of Government changes (MoGs) are occurring with increasing frequency. Data governance means knowing who has access to what, how...
The social and economic challenges that have arisen in recent times through the forces of natural disasters and global pandemic demand an ef...
Machinery of Government changes (MoGs) are occurring with increasing frequency at the federal government level, averaging around 10 per year...
Data management rarely tops the list of priorities during a MoG. Experts interviewed by Intermedium said that despite the availability of...
Public sector agencies have had more than five years to implement the Commonwealth Performance Framework (the Framework) and to strategicall...
As the world emerges from a global pandemic, now more than ever, there is a shared understanding of the critical role that data plays in the...
Public government agencies, departments, and organisations are focused on delivering greater accountability, transparency, and visibility to...
The Australian government wants to become one of the top 3 digital governments in the world within the next 10 years. It recognises that ...
“Every penny spent on administration is one that can’t be spent on patient care.” At a time when technology-driven advances in medi...
Modernising government technology is an imperative for federal, state, and local departments alike. Gartner predicts that by 2025, mor...
As governments and organisations in Australia, New Zealand, and across the globe responded to the continued impact of the pandemic, the need...
From the outset, the emergence of a global pandemic put government in the spotlight like never before. As the gravity of the situation took ...
As the buzz surrounding the Great Resignation in employee ranks grow, government organisations and agencies find themselves at a pivotal cro...
The biggest business story of the past two years was the impact of Covid-19 on the way we work and live; it showed that change can happen in...
Environmental responsibility and sustainability impact the survival and growth of every organisation, especially since climate action has be...
Migrating to the cloud can be transformative, but it is not without risk – cost overrun, operational disruption and delicate timelines can...
There has been a growing interest in understanding the similarities and differences between female and male leaders, especially as insights ...
To respond to a global pandemic, many governments rolled out new technologies to meet the growing demands for critical services. However, ma...
Peoplebank's Salary & Employment Index tracks salaries and rates being paid in the technology and digital sectors across Australia; it f...
Engagement is a fundamental part of employees’ motivation at work and is pivotal to organisational performance. Benefits that organisation...
To make informed policy, deliver effective services, reduce costs, and meet mission goals, your public sector agency needs full visibility i...
The workplace journey from 'office by default' to a 'way forward' decision point has been traversed by every single organisation since the a...
The concept of zero trust has been around for more than a decade, yet there’s been a lot of confusion about what the term actually means. ...
As digital citizen services have become the new imperative for government, data is the key to improving the way government organisations ope...
Migrating to the cloud is an increasingly critical step for government departments as part of their digital transformation. The terms ‘mig...
The public sector has traditionally attracted talent through job security, financial reward and career progression. The wide variety of jobs...
Cloud computing has grown rapidly in diversity, maturity and acceptance over the past few years and has now largely become the industry stan...
Is government delivering a contemporary employee experience? High job satisfaction within the public service improves productivity and ul...
In early 2020 BCG and Salesforce collaborated to develop the Trust Imperative report. This report established a strong relationship between ...
Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has largely ch...
As part of the overarching Digital Business Plan, the Australian government has announced that the Commonwealth will mandate e-invoicing for...
It was a day to discover, learn about and master the art of meaningful communication strategies. Great communication won't make a poor poli...
Government has a profound impact, positive and negative, on the operations and activity of all organisations. While no one can anticipate ev...
When we look at single view or Customer 360, it’s much more dynamic, agile through a federated or virtualized view. It’s a hard fact....
Firm action is needed now to remove unnecessary regulatory burdens on business and incentivise US investors to choose Australia as their pre...
Governments around the world recognise the importance of improving citizen conversations and are investing in ways to make them smarter. ...
The events of the last year have seen a whole host of people access government services digitally who had never before, meaning Australian j...
This eBook is for Australian local council leaders and IT decision-makers seeking to: Ease budget pressures Become more agile and ...
Public sector departments and organisations are more reliant on video and voice communications than ever before. And when it comes to Micros...
The ability to maintain business continuity is dependent on digital document processes - 72% of businesses see digital workflows as their wa...
Government websites have had almost a billion visits since the onset of the pandemic as Australians sought reliable information and support ...
The characteristic of a partnership is that both parties work collaboratively: jointly investing, bearing the risks and reaping the rewards....
In terms of their management, consultants and lawyers are akin to apples and oranges. Engaging legal and consulting firms is not a simple ta...
Both state and local government agencies share many of the same data management challenges as their commercial and educational peers, of cou...
We've all experienced monumental changes to the way we live and the way we work. We've had to trust in each other, and we had to trust in go...
Companies of all sizes are embracing a more effective, paperless way of working. From sales agreements and invoicing, to event registration...
As governments across Australia and New Zealand move more services online, the threat of cyber attack accelerates. Due to the rapid rise in ...
The digital imperative for the public sector has been made acute by the unprecedented speed, scale and flexibility challenges of COVID-19. ...
In 2020, the impossible happened over and over. Faced with seemingly insurmountable challenges, companies succeeded by employing technical a...
Personality differences across public and private sector leadership As leaders play such a significant role in driving the culture and su...
Simply put, printing, signing and scanning critical business documents is inefficient. In recent years, enterprises have increasingly adopte...
Spending by the federal government, announced in this week’s Budget, is at record levels. For vendors, suppliers, advisors and consultants...
New systems based on the second generation cloud have been built to deal with governments’ response to the global pandemic have been built...
Featuring Victor Dominello, Minister for Customer Service, NSW Government The pandemic has thrown unimaginable challenges to governments....
Addressing security configurations amid a state of constant change. Most organisations are in the process of taking the leap into digital...
How can your organisation take the leap into cloud technology? This eBook from Oracle explores trends and issues shaping government cloud ad...
There’s been so much change in the way public sector communications professionals do their work in recent years. It’s been a total trans...
Recent events have dramatically accelerated digital transformation programs. As a result, the need to equip the workforce with new skills ha...
It’s probably time to have another look at government procurement. Most departments are set on tendering. It makes sense. But is it the on...
The bar for customer experience is rising every day. While the digital divide widens, there’s little patience for getting it wrong. And ...
The latest governance solution powered by machine learning. Data quality is everything when it comes to making sound decisions on governa...
The bar for customer experience is rising every day. While the digital divide widens, there’s little patience for getting it wrong. And ...
Software intelligence for simple, clear and fast public services in line with the Federal Government’s 2025 Vision. Digital transformat...
Every penny spent on administration is one that can’t be spent on patient care. If there ever was a time for meaningful discussion abou...
Much of our strategy, management and problem solving is based on exhaustive analysis. The problem is that planning for the future cannot be ...
The COVID-19 pandemic is a crisis unlike anything we have experienced before. Our professional and personal lives are very different to how ...
Digital technology that helps businesses maintain continuity in times of extreme disruption. In recent years, almost every business has...
Ensuring a diverse workforce is a big challenge across many businesses across the public and private sectors. It makes good business sense, ...
If your agency uses Content Manager for Information Management, there’s some decisions you can’t afford to get wrong. Deciding on the co...
Adoption of supporting technology for digital transformation is gaining momentum within Australian government agencies but use of legacy sys...
Whether you’re in the public or private sector, disagreement is a healthy part of any program. But what do you do when it starts to become...
Is there a silver bullet to effective negotiation? Is there a way to win every time? Well, no. In many negotiations, the essence of getting ...
The world is changing, fast - and it’s project managers across all industries and walks of life who are in a constant conversation to what...
How do your capabilities compare with industry standards? We’re so much more dynamic with our hiring practices now. Contractors, consul...
People are demanding greater transparency, accountability and participation in decision making. But after years of legislation and thousands...
Digital transformation opportunity for Australia’s local councils Arguably, local councils have the most impact on people’s lives. It...
Since Scott Morrison recently shared his goal of “congestion busting in bureaucracy”, managing risk has been front of mind for public se...
Government HR needs are changing Stay ahead of the game. As your recruitment needs change, Revelian changes with you. That's why we...
In many respects, Australia is a digital transformation pioneer. Having already reached important milestones in technological development, t...
Data volume only continues to increase, but this avalanche of information offers agencies an opportunity to harness their growing data resou...
Governments are looking to align the technology, processes, and policies needed to leverage data, and use it as a strategic asset to support...
Is your department or agency investing enough in digital workplace innovation? For too long innovation in Australian business has been vi...
Government must continue to reinvent itself if it is to remain relevant at a time of changing community needs. Citizens are increasingly lo...
For small businesses, giving a personal touch and creating a joyful experience is a little simpler when you know your customers by name. But...
Download this eBook to: identify practical ways to raise difficult conversations manage a difficult conversation document employe...
Data analytics are not the sole remit of the IT department, nor should it be a be a back-room function that simply ticks a box. Used cor...