Protecting privacy in the digital ID age
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Managing citizens’ personal information is one of the government’s most important jobs. But as the federal government prepares to roll out a nationwide digital ID system, how can public servants and politicians strike the right balance between offering more personalised government services while securing the identifiable data of their citizens? What insights can we gain from other countries who have tried (and sometimes failed) to use technology to improve consumer access to government services? This special report examines the state of privacy rights in Australia as issues such as FOI abound and fresh digital ID legislation is being prepared for lift-off.