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eBook: Global government digital performance and inclusion benchmark (AUS)

Sponsored by Adobe

Public services aren’t always designed with the diverse citizen’s needs in mind, which creates frustration. Improving these services is the key to ensuring better accessibility and a more personalised experience for all users.

The release of the Government Digital Performance and Inclusion Benchmark has provided clearer insights into digital experiences for public service users in Australia.

Analysing citizen experiences and the state of digital equity gives guidance to different departments and agencies as they work towards improving service delivery and citizen outcomes.

In Adobe’s eBook ‘Global Government Digital Performance and Inclusion Benchmark’, readers can:

  • Develop their understanding of Australia’s benchmark score.
  • Learn more about the performance drivers impacting the score.
  • See the goals for improving citizen performance in the future.

Download the eBook today.



 

At Adobe, Creativity is in our DNA. Our game-changing innovations are redefining the possibilities of digital experiences. We connect content and data and introduce new technologies that democratise creativity, shape the next generation of storytelling, and inspire entirely new categories of business. Adobe’s market-leading secure platform, the highest-rated digital marketing solution by industry analysts like Gartner and Forrester, allows governments, to create seamless, personalised digital citizen experiences.